cliq© perks — Loyalty Program Terms & Conditions
Effective Date: October 1, 2025
Last Updated: October 30, 2025
Welcome to cliq© perks, the official loyalty program from Cloré Beauty Supply Ltd. These Terms and Conditions explain how the program works, including how to earn and redeem points, upgrade your status, and more. By enrolling, you agree to everything outlined here.
These terms work alongside Cloré Beauty’s general Terms & Conditions.
1. Eligibility & Enrollment
The Program is open to legal residents of Canada who are at least 18 years of age. If you are under 18, you must have permission from a parent or legal guardian to participate.
You may join:
- Online via https://clorebeauty.com/pages/rewards
- In store at any participating Cloré location
Each person may register for only one account. Accounts are non-transferable and for personal use only.
2. Earning Points
Points are earned on eligible purchases (excluding tax, shipping, tips, and gift cards).
| Tier | Annual Spend | Points per $1 | Value Back |
|---|---|---|---|
| Glow Getter | Just for Joining | 10 pts | 1% |
| Trendsetter | $200/year | 12 pts | 1.20% |
| Beauty Icon | $450/year | 15 pts | 1.50% |
3.1 Bonus Point Activities
| Action | Points | Conditions |
|---|---|---|
| Sign-Up | 2,000 pts | One-time only |
| Birthday | 3,500 pts (Glow Getter), 3,700 pts (Trendsetter), 3,900 pts (Beauty Icon) | TBD |
| Anniversary | 1,750 pts | Annually from join date |
| TikTok Follow | 500 pts | One-time only |
| Instagram Follow | 250 pts | One-time only |
| Referral (Friend) | 5,000 pts | Friend must join the cliq© perks program and spend $35+ |
| Referral (Referrer) | 5,000 pts | Rewarded after friend's qualifying purchase |
4. Redeeming Points
Redeem points for discounts on purchases:
- 1,000 points = $1.00 off
- 5,000 points = $5.00 off
- 10,000 points = $10.00 off
Redemption Notes:
- Minimum redemption: 1,000 points
- Points have no cash value and are non-transferable
- Points cannot be used for taxes or gift cards
5. Tier Status
Tier status is based on annual spend (Jan 1 – Dec 31). Once you qualify for a higher tier, it remains active for the rest of the year plus the next year. If spend isn’t met next year, your tier may reset.
6. Expiration Policy
All points will expire if there is no account activity (such as earning or redeeming points) for a consecutive period of 24 months.
Activity includes making a purchase, redeeming points, referring a friend, or completing a qualifying engagement (e.g., following Cloré on TikTok or Instagram). Accounts with no qualifying activity within this period will forfeit all accumulated points. Expired points cannot be reinstated.
7. Returns & Refunds
If you return a purchase for a full refund, any points earned from that purchase will be removed from your account. If you used points toward that purchase, your refund will be reduced to account for the redeemed points’ value. For partial returns, points will be deducted proportionally. If your point balance is insufficient, your account may go negative until future activity offsets it. Cloré may adjust point balances after returns, exchanges, or cancellations and may request receipts to verify adjustments.
8. Limitations & Exclusions
- No points on gift cards, taxes, shipping, services, or promotional items
- One account per person
- Fraud, abuse, or duplicate accounts may result in termination
9. Privacy & Data
Your participation is subject to Cloré’s Privacy Policy. By joining, you agree to the collection and use of your data to manage rewards and communications.
10. Changes & Termination
Cloré may update, pause, or cancel the Program or these Terms at any time. Unused points or rewards may be forfeited.
11. Legal Terms
- Points have no cash value
- The Program is void where prohibited by law
- Governed by the laws of Ontario and applicable Canadian federal laws
12. Contact Us
Cloré Inc.
📧 weborders@clorebeauty.com
🌐 www.clorebeauty.com