In-store Policy

Cloré Beauty Supply Shopping Policy (for Retail Locations only)

Return within 30 days in original condition, with receipt from location of purchase

Refunds and Exchanges:
• Refund to same method of purchase
• Exchange may be at any location where item is sold

Only the location of purchase can give money back

Items on the list below are final sale:
• Clearance and discontinued items ending in $XX.97
• Half packs and display wigs
• Non-sealed chemicals and cosmetics, including chemicals that originally didn’t have a seal
• Unpackaged, loose merchandise (accessories and jewelry)
• Electrical tools and appliances have a 30 day in store warranty for manufacturer defects


Cloré Beauty Supply is committed to ensure a safe and respectful environment for both customers and staff.

Aggressive, intimidating behaviour, harassment or coarse language will not be tolerated.

We have the right to refuse service to those who engage in this type of behaviour.

Our mission to give back to those who support us!

From the beginning, Cloré Beauty has always taken initiative to reinvest into the Black Community. Utilize the links below to explore our past and current initaitves, as well as resources!

You can also share any feedback that you may have and we will get back to you as soon as possible. ♡